Is Epic Extender Pro better than MaleEdge?
On the device, yes. MaleEdge is well made and their comfort range is genuinely good for the long daily sessions this takes. What the device cannot do is show you your tension, record a session, or tell you what to change. The Epic Pro does all three. They are cheaper, at $149 to $199.
What is the difference between MaleEdge Basic, Extra and Pro?
Accessories. All three kit lists on their own site begin with one MaleEdge Enlarger, the same device. The Basic at $149 adds two rubber straps. The Extra at $174 has three straps and a protection pad. The Pro at $199 has five straps, two protection pads and cohesive gauze. If you were expecting a better extender at the top of the range, it is worth knowing that the extender is the same one.
How much tension does a MaleEdge apply?
They do not publish a figure. Most brands in this category at least state a range in grams, and MaleEdge do not, on the product pages or in their how-it-works guide. Their advice is that you gradually increase the force as the tissue adapts. There is also no readout on the device, so there is no number to work from at all. The Epic Pro shows the figure on a screen and goes to 22 lb.
Can I return a MaleEdge if it does not suit me?
Only if you have not opened it. Their refund policy says the right of return on intimate products expires when you open the sealed product packaging, and that opened products cannot be returned or refunded. You also have to notify them within 14 days of delivery, send back the full kit in its original packaging, and freight is deducted from the refund. Epic comes with a 180-day money back guarantee whether the box is opened or not.
They advertise a money back guarantee. How does that work?
Their guarantee page says a money back guarantee is paid out if you achieve no results despite diligent and patient use, and that terms apply. The terms themselves are not published on that page, so you would need to ask them what the qualifying period and evidence requirements are before you buy. Ours is 180 days, no conditions, just ask.
What do spare parts cost?
Their shop lists parts individually, which is useful. A full traction arm is $36 per side, extension rods are $24, a front piece is $24, a rubber strap is $20 and a protection pad is $7. Worth knowing, because on a device you wear for hours a day the straps and pads are the parts that go.
Does anything on the Epic Pro wear out?
The silicone sleeves do. On a regular routine of an hour or more a day, expect to swap them about once a month, often longer, and replacements are cheap. Everything else, the cup, the rods, the base and the display, you keep. MaleEdge have the same kind of running cost across their straps, pads and gauze.
Why is the Epic Pro more expensive?
$199 for their Pro against $379 for ours. The extra buys the digital tension display, tension you can change by hand up to 22 lb, and an app that reads the device instead of your memory. If you want the Epic build without the screen, the Epic Extender Full Set is $259, the Best Extender V5.0 is $256 and the All Day Stretcher is $199, and they carry the same cups, the same course, the same support and the same 180-day guarantee.
How long should I wear an extender each day?
Start at 30 minutes a day on low tension for the first week, then build gradually towards 1 to 4 hours. Stop immediately if you feel numbness, pain or a colour change. Traction works through consistency over months, not through pulling harder, which is exactly why knowing your real tension number matters so much.